Responsible Gaming at Betgr8

At Betgr8, we are deeply committed to promoting Responsible Gaming and acknowledge the importance of ensuring our users engage in gambling safely and sensibly. We believe that gambling should remain an enjoyable recreational activity, and we strongly encourage our users to gamble responsibly, staying within their financial limits. To this end, Betgr8 is dedicated to fostering awareness about the risks of problem gambling, while also enhancing mechanisms for prevention, intervention, and assistance for those who need it.

Maintaining a Healthy Gaming Balance

Our primary focus is ensuring that our users have a positive gaming experience while understanding the potential financial risks associated with gambling. We recommend Kenyan players adopt healthy gaming practices, such as separating gambling from daily routines and responsibilities, carefully considering the duration of each gaming session before starting, and avoiding gambling as a way to replace income or repay debts. While most users enjoy betting as a safe and entertaining activity, we recognise that a small minority may experience negative or harmful effects. To help individuals reflect on their gambling behaviour, Betgr8 offers the following self-assessment questions:

Do you feel lost or depressed after losing money?
Do you feel the urge to gamble again immediately to try winning back your losses?
Have you depleted all the funds in your betting account?
Have you borrowed money to continue betting?
Have you become less interested in family, friends, or hobbies due to gambling?
Do you experience feelings of hopelessness or suicidal thoughts linked to gambling?

If you answer “yes” to any of these questions, we strongly advise you to use the Self-Exclusion feature available in your Betgr8 account.

Tools for Responsible Betting

Betgr8 is committed to ensuring that betting remains a form of entertainment, providing users with a secure and enjoyable experience while being mindful of the financial or social challenges that gambling may introduce. To support this commitment, we have implemented several measures to encourage responsible betting habits. These tools allow Kenyan users to set limits on their spending or exclude themselves temporarily if they feel it is necessary.

Self-Exclusion Options

From your Betgr8 account, the Self-Exclusion feature empowers users to manage their gambling habits effectively. By accessing this functionality, you can:

Temporarily block any payment to Betgr8 for a specified period.
Deactivate your account for specific products such as Sportsbook, Casino, or Virtual games, or for all services entirely.
Ensure that only the account holder can revoke the self-exclusion after a mandatory waiting period of 24 hours.

Additionally, Kenyan users have the option to close their gambling account permanently if they feel that it is in their best interest.

Support for a Sustainable Gambling Experience

At Betgr8, we view betting as a form of pure entertainment, and we strive to guarantee Kenyan users a rewarding and recreational experience without compromising their well-being. Our commitment includes creating a gambling environment where users are aware of the potential risks and have access to tools and resources to make informed decisions. By prioritising prevention and awareness, and providing thoughtful intervention measures, we hope to foster a culture of safe and sustainable gaming. Remember, gambling should always remain a choice for entertainment and never transform into a source of stress or financial pressure.

For Kenyan users who feel they need additional support, we recommend reaching out to professional organisations or helplines specialising in gambling-related problems. Betgr8 will continue to evolve its policies and tools to ensure that responsible gaming remains an integral part of our platform.